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Lesson 1 of 26 · 10 min

Clear speech: what it is — and what it isn't

Being understood is a work skill

At work you'll take orders, answer phones, give directions and speak in interviews. If people have to ask "Sorry, what was that?", it slows everything down — and can knock your confidence. Clear speech fixes that.

Three words that get mixed up

WordWhat it meansIn this course
ArticulationHow clearly you form sounds with your lips, tongue, teeth and jawOur main focus
PronunciationWhich sounds and stress you use for a wordCovered for the sounds that cause confusion
AccentThe pattern of speech you have from where you grew up or the languages you speakNot something to "fix" — every accent is valid

You can have a strong accent and be perfectly clear. You can also have a "local" accent and be hard to understand because you speak too fast or mumble. Clarity is the goal.

The four habits of clear speakers

  1. They open their mouths — sounds have room to come out
  2. They finish their words — endings like -t, -d, -s and -ed are heard
  3. They slow down a little — especially for names, numbers and key details
  4. They use enough breath and volume — the end of the sentence is as clear as the start

When to see a speech pathologist

This course is general practice for everyday clear speech. It's not therapy. A qualified speech pathologist can help if you:

  • stutter, or often get "stuck" on words
  • have had trouble making certain sounds since childhood
  • often have a hoarse, strained or tired voice, or pain when speaking

In Australia, you can find one through Speech Pathology Australia (speechpathologyaustralia.org.au → Find a Speech Pathologist). Your GP can also refer you.

Try it

Think of a time someone asked you to repeat yourself. Which of the four habits might have helped? Write it down — it's your first goal.